Frequently Asked Questions
Frequently Asked Questions
Yes, but we are mostly operating online. You can visit our physical outlet store pinned on the map.
Yes. We mainly use J&T, LBC and JRS.
Yes, through referral codes and sometimes items that has a FREE SHIPPING promotion.
Our affiliates are limited as of the moment but you may see them post the codes on Social Media whenever they promote our product.
"Ukay" clothing is sourced from thrift stores or imported bales, while "Preloved" items may come from personal wardrobes and are generally in good and sometimes in perfect condition. Both are forms of used clothing, with "Ukay" specifically associated with thrifted items sold at affordable prices. For items sourced from Ukay-Ukay shops or from Bales, we will mention it in the product's description.
The pricing of items in our store can vary due to several factors. Firstly, logistics play a significant role, including transportation costs, import fees, and storage expenses, which can affect the overall price. Additionally, certain items may be subject to hype or high demand, driving up their value. Rarity and limited edition status also contribute to higher prices, as these items are more scarce and desirable. Ultimately, the combination of these factors influences the pricing structure, ensuring that our customers receive high-quality products reflective of their value.
In Open Bids, buyers can incrementally bid until the specified deadline, with the highest bidder winning. Limited bids, however, operate under a dynamic "Mine, Steal, Grab, and Next" system. Participants can opt to purchase the item at the current bid price (MINE), outbid others (STEAL), secure the item at the highest price without competition (GRAB), or reserve the next purchase opportunity (NEXT).
Yes. The typical consignment period for an item can vary depending on the agreement between the consignor (the person providing the item) and us, the consignee (the store owner). However, our consignment periods range from 30 to 90 days, with the possibility of extension upon mutual agreement between both parties.
They are both authentic and genuine with very minimal distinction. In detail, "Authentic - Official Licensed Product" denotes items produced under a brand's licensing agreement, featuring authorized logos or designs. On the other hand, "Authentic - Branded/Original" refers to products directly manufactured or endorsed by the brand. Both types are genuine, with the former licensed and the latter originating directly from the brand.
Branded overruns are items that are produced by a manufacturer authorized by a brand, but are in excess of the brand's production needs or specifications. They may include excess stock, canceled orders, or items with minor defects. Branded overruns are not fake; they are genuine products made by the brand's authorized manufacturer/s, but may not meet the brand's quality standards for full retail distribution. Thus, branded overruns may also not be sold in malls and official stores.
"Authentic - Private Label" refers to products where a retailer purchases goods from a manufacturer and sells them under their own brand name or label. The products are authentic, but they are labeled with the retailer's branding instead of the manufacturer's.
"Authentic - White Label" refers to products manufactured by one company and then rebranded and sold by another company under their own brand name. The products are authentic, but they are labeled with the branding of the company selling them, rather than the original manufacturer.
"Authentic - Manufacturer Distributor" signifies products that are distributed directly by the manufacturer to retailers or wholesalers, ensuring authenticity and quality control. These products are sourced directly from the manufacturer and are sold through authorized distributors, maintaining the integrity of the brand and its products.
Waist-cropped t-shirts for men are shirts designed with a shorter length that typically ends at or above the waistline. They offer a modern and trendy look, often featuring a relaxed fit and a slightly boxy silhouette. These shirts are versatile and can be styled with high-waisted bottoms or layered with jackets for a fashionable ensemble.
Other links: FAQ | Contact | Featured Products | On Sale | Preloved Items | Trading Cards